Gamefik GlobalContact Gamefik
Contact desenvolvimento@gamefik.com for app questions, access problems, privacy requests and account deletion. Requests are handled by the Gamefik team.
What to include
Tell us whether you use the parent or student profile, describe the problem and include the app version and device model. For school access questions, include the school name.
Send only what is needed. Never email your password, login code, login QR, full card number or a child’s documents.
Subscriptions on iPhone and iPad
App Store purchases are processed by Apple. To view or cancel a subscription, open Settings on your device, tap your name and then Subscriptions. Cancelling a subscription and deleting an account are separate actions.
To request a refund for an Apple purchase, use Apple’s official purchase support service. If Premium does not appear in the parent profile, contact Gamefik without sending payment details.
Privacy and deletion
You can request access, correction or deletion through the contact above. Use "Privacy" or "Account deletion" in the subject. We may verify your identity and, where necessary, your authority to act for a student.
Data linked to a school or another parent may require a separate assessment. We will explain which data is covered and any lawful reasons for retention. This page does not delete accounts automatically.
About this release
Gamefik Global combines student and parent profiles in one educational app. AI and PDF features are available in the parent profile. This release does not offer advertising, chat, a social feed, camera or photo access.